PG&E shares tips on how customers can Recognize and Avoid Utility Scams During the Holiday Season
In 2024, PG&E customers reported nearly 15,000 scam attempts, resulting in over $334,000 in losses, with an average loss of $628. Scammers target utility customers, especially during the holiday season, using tactics like disconnection threats, prepaid card payment requests, and fake refunds. PG&E advises customers to be cautious, as they never demand payment via prepaid cards or immediate disconnection threats. Customers should verify suspicious communications by contacting PG&E directly and report incidents to local authorities or PG&E at www.pge.com/scams.
